2008 Guest Survey

Please help us by completing this survey as we value your thoughts and commit ourselves to providing outstanding service to each and every guests visit. Everyone completing a survey will be entered to WIN a weekend getaway for two, which includes two nights lodging, dinner and a bottle of wine!

Thank you,
Greg and Kris Gehrig

Please rate all which apply:
1. Reservationist Friendliness	Excellent Good Fair
2. Confirmation Understanding	Excellent Good Fair
3. Ease of Directions	Excellent Good Fair
4. Check-in ease and friendliness	Excellent Good Fair
5. Cleanliness of Cabins upon arrival	Excellent Good Fair
6. Housekeeping service during your stay	Excellent Good Fair
7. Condition of Grounds	Excellent Good Fair
8. Parking	Excellent Good Fair
9. Overall Lodge Experience:        A. Overall Service        B. Overall Quality        C. Overall Value	Excellent Good Fair Excellent Good Fair Excellent Good Fair
10. Would you stay with us again?	yes no
11. Would you recommend us to a friend?	yes no
12. Comments:

I. Campground Guests, please rate the following:
1. Condition of Campground	Excellent Good Fair
2. Utilities	Excellent Good Fair
3. Lawn and General Maintenance	Excellent Good Fair
4. Services	Excellent Good Fair
5. Picnic	Excellent Good Fair
6. Bathhouses/Laundry Rooms	Excellent Good Fair
7. Overall Campground Experience:        A. Overall Service        B. Overall Quality        C. Overall Value	Excellent Good Fair Excellent Good Fair Excellent Good Fair
8. Comments:

II. Charter Fishing Guests, please rate the following:
1. Reservationist Friendliness	Excellent Good Fair
2. Reservationist Knowledge	Excellent Good Fair
3. Directions	Excellent Good Fair
4. Fished Aboard: Top Gun Cold Steel High Adventure The Other Woman
5. Friendliness of Captain	Excellent Good Fair
6. Was there a First Mate?	Yes No
7. Do you prefer a First Mate?	Yes No
8. Friendliness of First Mate	Excellent Good Fair
9. Overall Condition of the boat	Excellent Good Fair
10. Condition of Tackle & Electronics	Excellent Good Fair
11. Overall Captain & Mate Knowledge	Excellent Good Fair
12. Fish Cleaning Service	Excellent Good Fair
13. Condition of the Marina	Excellent Good Fair
14. Overall Charter Fishing Experience:        A. Overall Service        B. Overall Quality        C. Overall Value	Excellent Good Fair Excellent Good Fair Excellent Good Fair
15. Would you fish with us again?	Yes No
16. Comments:

Please Complete the Following:
I. RESTAURANTS:
Did you utilize the 10% guest discount?	Yes No
1850 House:        A. Staff        B. Food        C. Value	Excellent Good Fair Excellent Good Fair Excellent Good Fair
Canales:        A. Staff        B. Food        C. Value	Excellent Good Fair Excellent Good Fair Excellent Good Fair
Whitewater Grille:        A. Staff        B. Food        C. Value	Excellent Good Fair Excellent Good Fair Excellent Good Fair
Herring's Landing:        A. Staff        B. Food        C. Value	Excellent Good Fair Excellent Good Fair Excellent Good Fair
Bridie Manor:        A. Staff        B. Food        C. Value	Excellent Good Fair Excellent Good Fair Excellent Good Fair
Lock III:        A. Staff        B. Food        C. Value	Excellent Good Fair Excellent Good Fair Excellent Good Fair
MOJO's:        A. Staff        B. Food        C. Value	Excellent Good Fair Excellent Good Fair Excellent Good Fair
16. Comments:

II. FISHING
1. What species did you fish for? Brown Trout Bass Lake Trout Walleye Steelhead Pan Fish Salmon
2. How would you rate the quality of     fishing?	Excellent Good Fair
3. Do you feel there were enough fish?	Yes No
4. Should more fish be stocked?	Yes No
5. Are you satisfied with the limits?	Yes No
6. Are you satisfied with the regulations?	Yes No

III. GENERAL INFORMATION

How did you hear about K&G Lodge Twin Pines Cabins and Charters? Sports Show Chamber of Commerce Yellow Pages Advertisement County Tourism Friend TV Show Internet Signage

Any Suggestions or Comments:

Required Fields Name: Address: City: State: Zip: Phone: Email Address:

        1881 County, Route 1
Oswego, NY 13126
Phone: 1-800-346-6533
Fax: (315) 342-1041
fishing@kglodge.com
cabins@kglodge.com